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Cool Find: Never Wait On Hold Again!
posted by Hollie on May 18, 2010 | print article | e-mail to a friend
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Waiting on hold is a real drag, and if you have to call during work time it can be a huge drain on productivity.
I find that even if I put the call on speakerphone so I can continue doing other stuff while I wait, the hold music is distracting. But now there’s LucyPhone, a free service that does the waiting for you.
Here’s how it works: Head to the LucyPhone site and either search for the name of the company you want to contact (LucyPhone has an extensive database), or enter any company’s toll-free number. Then give LucyPhone your own phone number. LucyPhone calls you, and patches you through to the company. When you get put on hold hit ** — your phone will be disconnected but LucyPhone stays on the line. When the call is connected to a real human, LucyPhone calls you back. Try it now!
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